Tax Reliefs UK

FAQ

Questions

  • Am I eligible?
  • Are there any circumstances in which HMRC will not give a cash rebate?
  • How do I find out who my pension provider is?
  • How far back can I claim for?
  • How long will it take to receive a reply from HMRC?
  • How long will it take you to send me my claim letter?
  • Does anything need to be submitted with my claim letter?
  • What is a charitable donation?
  • Is there a deadline?
  • Is my data secure?
  • I've entered the wrong figures, can I recalculate my rebate?
  • What are our fees?
  • If I have ordered both letters can I send them together?
  • What happens if I don’t receive a refund?
  • What is salary sacrifice?
  • Is the Calculator completely accurate?
Am I eligible?

Yes, if you are a higher rate (40%) or additional rate (45%) taxpayer.

Are there any circumstances in which HMRC will not give a cash rebate?

Yes, HMRC may adjust your tax band for the current year to extend your 0% tax band.

How do I find out who my pension provider is?

Your HR department or benefits consultant should be able to tell you who your pension provider is. You should also receive annual statements from your provider.

How far back can I claim for?

You can claim back up to 4 years, from 2013-14. Claims for this year (2017/18) will not be processed yet as the 2017/18 tax year has not yet come to an end.

How long will it take to receive a reply from HMRC?

HRMC aim to process claims in 8-12 weeks.

How long will it take you to send me my claim letter?

Your letter will be sent immediately.

Does anything need to be submitted with my claim letter?

Not necessarily. However, HMRC may ask for proof of contributions and we recommend that they should be submitted for completeness.

For pension relief claims, you may need to submit your annual pension statement as proof of your pension contributions. You should get these from your pension provider and can request further copies directly from them. Please contact your HR department if you do not know who your pension provider is.

For gift aid relief claims, you can get your statement of charitable contributions from the donation portals such as Just Giving, Virgin Money Giving or Sponsor Me. Just log on and you should be able to find it.

What is a charitable donation?

The most popular forms of charitable donations are the following:

  • regular or one off cash donations to charities
  • sponsoring individuals to complete events/tasks
  • charity membership fees. Many charities offer friends/membership packages and the cost (or part of it) is usually subject to gift aid relief. Below are a list of some of the more popular friends/membership programmes but there are many more so don’t forget to check yours!
    National Trust
    Historical Royal Palaces
    WWF (GB)
    RSPCA
    Royal Opera House
    Royal Academy of Arts
    British Film Institute
Is there a deadline?

Yes. The tax year ends on 5 April and you can claim 4 years back so make sure you get your claims in before 5 April.

Is my data secure?

Yes. All data is transferred over SSL and securely and all payments are processed securely via payment provider Stripe. We do not store or save any of your payment details on this site. We will not share your information with anyone else.

I've entered the wrong figures, can I recalculate my rebate?

Yes, but before you order the letter please make sure your details have been entered correctly.

What are our fees?

Gift aid claim letters are free of charge. And we charge a one-off administration fee of £20 for the pension relief letter.

If I have ordered both letters can I send them together?

No, the two letters should be sent to HMRC separately with the relevant enclosures.

What happens if I don’t receive a refund?

If you contribute to a salary sacrifice pension scheme, including an employer’s pension plan, you will be paying into your pension by way of salary sacrifice and no rebate will be due. Also, if you do not submit the correct supporting documentation, HMRC may request it. If you have not received a refund for any other reason you should contact us.

What is salary sacrifice?

Inclusion of employee benefits (also called fringe benefits) in an employee remuneration package in exchange for giving up part of monetary salary. Such arrangements are entered into most commonly if there are tax or their benefits to be derived by the employer or employee from the arrangement. Employee benefits commonly included in salary sacrifice arrangements are pension contributions, childcare vouchers, annual leave, etc. Please ask your HR department if you are on salary sacrifice.

Is the Calculator completely accurate?

The calculator is always correct where annual income is below £100,000 and you have no income outside your employment. If your income is above £100,000, you will start to lose your income tax allowance and the results of the Calculator tool will have a slight discrepancy. If you have non-employment income please remember to include all of your income!

When entering your data on the Calculator please remember to enter it accurately. Otherwise, the results may have slight discrepancies. This will not have an impact on your right to claim and HMRC will rebate you the accurate amount of tax due back to you, but this may be different to the amount shown in the calculator.